NILES - Changes in customer banking patterns is the reason PNC bank officials say they will close a bank branch this summer in downtown Niles.
Customers were notified by letter this week that the branch will be closing effective Aug. 16, said PNC spokeswoman Marcey Zwiebel at the company's Pittsburgh corporate offices.
"It really is a change in customer behavior that is prompting this," Zwiebel said Tuesday afternoon. "We have been doing evaluations of our branch networks, and people are banking very differently today."
Largely, that means more online and mobile banking, Zwiebel said.
As a result, the company has decided to close its branch located at 2 S. Main St. Customer accounts will be transferred to the PNC McKinley branch, she said. Customers with safety deposit boxes must remove the contents by Aug. 9, she said.
Zwiebel could not comment specifically on the future of employees at the branch, but said in the past the bank has attempted to place displaced employees at nearby branches.
Other nearby PNC branches are located in Howland and Liberty, she said.